What is Lume? +
Lume is an AI-powered product photography tool that generates studio-quality product photos from a single upload. Choose from 4,000+ professionally designed templates and export as PNG at 1K, 2K, or 4K resolution.
How does Lume work? +
Upload your product image, choose the template that best reflects the look you want for your product (we have scenes for fashion, electronics, beauty, and more), and generate. Most generations take 8-12 seconds, and you can download the result as a PNG at up to 4K resolution.
Who is Lume for? +
Lume is built for Shopify and Etsy sellers, DTC brands, agencies, and marketplace sellers who need consistent, professional product photography at scale.
Is there a free trial? +
Yes! You get 3 free credits when you sign up, no credit card required. You can start generating product photos immediately.
How do I upload my product image? +
Click upload in the editor and select a JPG, PNG, WEBP, AVIF, or HEIC file. Uploaded products are saved to your account, so you can reuse them in future scenes without uploading again. On templates with placement zones, you can drop a product directly into each zone to build the scene.
What does credits mean? +
A credit is what you spend to generate a product photo. Creating one image at 1K resolution uses 1 credit, and higher resolutions cost a little more (2K is 2 credits, 4K is 3). So if you have 9 credits left, you can generate about 9 more photos at 1K. You get 3 free credits when you sign up, and paid plans include a batch of monthly credits that refreshes each billing cycle.
How do credits work? +
A 1K generation uses 1 credit. On paid plans you can also generate at 2K (2 credits, from Pro) or 4K (3 credits, on Business, Growth, and Studio) for higher-resolution downloads. You get 3 one-time credits when you sign up. Paid plans include monthly credits: Pro (60), Business (240), Growth (420), Studio (720). Your credits refresh at the start of each billing cycle, and anything you haven't used rolls over automatically - for 1 month on Pro, 2 on Business, 3 on Growth and 4 on Studio.
What happens to unused credits at the end of the month? +
They roll over. Unused monthly subscription credits automatically become a rollover credit pack at renewal, valid for 1 month on Pro, 2 months on Business, 3 on Growth and 4 on Studio. Add-on credit pack credits expire 60 days after purchase. When you generate, Lume always spends your soonest-expiring credits first, so you get the most out of your balance before anything lapses.
What is credit protection? +
Credit protections let you reclaim a credit if you're not satisfied with a generated image. Click "Get Credit Back" in the image viewer within 30 minutes of generation (before downloading). The credit is returned to your balance and the image is removed. Each plan includes a monthly allowance: Pro (15), Business (70), Growth (130), Studio (240). Unused protections roll over at renewal together with your credits.
Can Lume photograph models wearing products? +
Yes. Many Lume templates feature human models showcasing products, which works well for apparel, accessories, jewelry, and beauty. Browse the template gallery and pick a scene with a model that suits your product, then upload your product and generate. For fully bespoke model shoots beyond our template library, traditional photography may still be the better fit.
Can I change how the model in a scene looks? +
Yes. On templates that feature a human model, open the Model control in the editor toolbar to adjust gender presentation, apparent age, skin tone, hair color and style, eye color, and build, so the model represents your audience. Skin tone uses the 10-point Monk Skin Tone scale rather than ethnicity labels, and every option is equal - nothing is treated as the default look. Models are always AI-generated, fictional people. Leave any option unset to keep the look the template was designed with.
Can I put more than one product in a scene? +
Yes. Templates with multiple placement zones let you assign a different uploaded product to each spot, so you can build multi-product scenes and apparel layouts in a single image.
Can I generate photos for many products at once? +
Yes. Open Batch Generation, choose New batch, and pick where the scene comes from: a Lume template, one of your custom templates, or a shot you saved from your gallery. With a template you assign several uploads or saved products to one placement zone; with a shot every product takes the replaceable spot in that exact photo. Lume generates an image for every product in the batch, so you can shoot a whole catalog through one scene with consistent styling. You can follow progress on the Batches page and download the results together. Batch mode is available on every plan - each image simply uses credits as normal.
What aspect ratios can I generate in? +
Pick the aspect ratio from the editor toolbar before you generate, and Lume adapts the scene to fit that canvas. Available formats depend on your plan: Free generates Square (1:1). Pro adds Social formats - Story/Reel (9:16), Instagram feed (4:5), and Landscape (4:3). Business adds E-commerce formats - Marketplace (3:4), Pinterest (2:3), Print (5:4), and Photo (3:2). Growth and Studio add Ad formats - Widescreen (16:9) and Cinematic (21:9). A template can always be generated in its own native ratio, on any plan.
What output resolutions are available? +
Every generation can be produced at 1K, 2K, or 4K (1024px, 2048px, or 4096px on a square image). 1K is on every plan (1 credit per image). Pro adds 2K (2 credits), and Business, Growth, and Studio add 4K (3 credits), ideal for print, packaging, large displays, and sharper zoom on marketplaces.
Do I own the generated images? +
Yes. All plans include commercial licensing for generated images. You can use them across web, ads, packaging, and marketing materials.
Can I use Lume images on Amazon and Etsy? +
Yes. You own the images and can use them on any marketplace. Each marketplace sets its own photo rules: Amazon's main image must be the product alone on pure white, and Etsy requires at least one unedited photo of the real item. Lume images work best as your lifestyle and gallery images, so check each one against the real product before you upload.
Can I cancel my subscription? +
Yes, you can cancel anytime from your account settings, and you keep access to your plan features until the end of your current billing period. If you are on a monthly plan and only need a break, you can pause it for 1, 2 or 3 months instead: Lume offers the pause before you cancel, your credits are held while it runs, and billing restarts on its own when it ends. A pause is available once every 12 months.
How do I use Lume inside Canva? +
Open the Lume app from the Apps tab in the Canva editor, add a product photo, pick a scene and generate. The photo lands in your design with one click, ready to place. The app uses the same 4,000+ templates as lume.pics, so the photos match what you make on the web.
Can I use Lume on my phone? +
Yes, two ways. Download the Lume app from the App Store to photograph your product and generate without leaving your phone, or use lume.pics in any mobile browser if you would rather not install anything. It is one account either way - your products, templates, and gallery are the same on your phone and on the web. Refine, the editing tools for finished photos, is on the web for now.
Is my data secure? +
Yes. We use industry-standard encryption for data in transit and at rest. Images are stored securely and only accessible by you. See our Privacy Policy for details.
Who created Lume?
+
Lume is built by a small team led by its founder, Emrah, together with the
template designers who author every scene and the sellers whose requests shape
the roadmap. You can reach the team at support@lume.pics.